In this episode, Andrew and Kabir discuss what it takes to build and maintain a healthy online community. The conversation focuses on why it’s so important for community managers to understand the type of engagement they’re getting so that it can inform them of future adjustments in strategy. Andrew and Kabir break down different types of community initiatives, the importance of metrics, and what a healthy online community looks like. The pair then go on to discuss how community managers can encourage engagement within their online communities, and what more established communities should focus on once growth is no longer the primary goal. To learn more about a specific topic, jump ahead via the following timestamps: - [01:53] What is Healthy Gamer? - [05:54] Content’s role in community management - [09:53] Examples of community initiatives - [12:53] Metrics and engagement within online communities - [17:20] What should mature communities focus on? - [20:46] Day-to-day tasks of a community manager - [22:13] How do you know when a community is healthy?
“Community initiatives tend to be a good indicator of what people want.”
In this episode of Members Welcome, a Tobe Agency podcast series all about the benefits of nurturing online communities, Andrew Hong sits down with Kabir Lal, Community Manager at Healthy Gamer, a startup dedicated to building mental wellness resources for the internet generation through content, coaching, and community. Kabir values working with people and supporting them in their journeys, which drew him to the community side of things. In his free time, he enjoys gaming, learning new things, reading, and creating music.
If you give recurring revenue members access to a network of great content, events, people, networking, and advice, they’ll recognize how valuable your network is and will continue to come back over and over again. To learn more about building your online community, contact the team at Tobe Agency.
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